This page explains how to delete your LIVE Teams account
(app.liveteams.liveteams) and the data associated with it. LIVE Teams is a team
management app for sports teams, clubs and leagues.
Deletion runs on our servers, not just on your device, and cannot be undone.
If you can no longer sign in, email support@liveteams.co from the email address, or naming the phone number, linked to your account. We verify ownership before processing the request and complete it within 30 days.
Your account is removed along with the data that is yours alone:
Some records exist inside a shared space that other people still rely on. Deleting your account does not erase other members' data, so these are handled as follows:
| Record | What happens |
|---|---|
| Messages you sent in a team or group chat | The message stays so the conversation other members read remains intact, but it is anonymised — your name is replaced with “Deleted user” and your photo removed. |
| A team or group you created that still has other members | Ownership is transferred to a remaining admin or member. The squad's history is not destroyed because one coach closed their account. If you were the only member, it is deleted. |
| Team rosters and shared media | You are removed from membership lists; team logos and shared documents that belong to the team remain with the team. |
| Records we must retain by law | Transaction and tax records tied to a purchase are kept for the period the law requires, then deleted. |
In-app deletion happens immediately. Email requests are completed within 30 days of verifying ownership. Routine backups are purged on their normal rotation, within 90 days.